False Positive
I need a solution HiI sent a PDF to someone running Symantec, and my email was quarantined (see below). Please advise. alexisSender: alexis@weave.works Sending server IP address: 74.125.82.170...
View ArticleSPF failures when host name starts mail2.*.messagelabs.com
I need a solution Hi,I have implemented SPF as per the symantec guidance but get failures when the host is mail2.bemta26.messagelabs.com or any others that start with mail2 (mail2.*.messagelabs.com)....
View ArticleWorking with lots of sub-domains
I do not need a solution (just sharing information) Has anyone had the requirement to recieve mail from multiple sub-domains, and how have you configured this?On our current platform we are able to...
View ArticleMessages not being delivered
I need a solution Hi,I have been sening messages to users and the messages arent being delivered.Sending server ip: 27.50.89.135Logs show the messages as delivered but recipient never gets the...
View ArticleEmails being blocked from messagelabs
I need a solution Hello Mohammed,The emails from Synechron.com domain with Web link (www.synechron.com) in email body and email signature are bouncing and are not delivered to the recipients.The...
View ArticleSPF 5.7.1
I need a solution Hi all,It seems we are also being hit with the below bouncebacks for any of our tennants on Office 365 sending to anyone who uses Symantec protection.The bounceback we are receiving...
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553 Message filtered for one of our domains - False positive
I need a solution Hi,We are expiriancing the same issue for a good number of clients. The issue started yeasterday for: @td.com@jpmorgan.com@hudson-advisors.com@jpmchase.comand many others, when sent...
View ArticleEmail Being Blocked from cluster8.eu.messagelabs.com[46.226.53.56]
I need a solution Good Day,I want to ask help to allow our email server (mail.royale-international.com) in sending mail.Here are the logs we are receiving:connect to...
View ArticleMy Domain Emails getting blocked by Symantec cloud - need help resolving
I need a solution Hi TeamOur Domain emails getting blocked by several other companies using Symantec cloud.Our SPF and DKIM record are properly configured. Please help us to resolve our issue, its...
View ArticleCan anyone direct me to something besides the false positive email review...
I need a solution Urgent request pleaseSymantec I hope you are monitoring your forumsAny business emails we are sending to any of our clients using your message labs email filtering service are being...
View ArticleEmails being blocked by Symantec cloud
I need a solution My company is having a huge problem sending to recipients using Symantec.cloud email filtering. Our company uses the email domain @good.do to dispatch emails.The server response...
View ArticleSymantec is blocking our emails (message labs)
I need a solution Symantec is blocking our emails and return the following the bounce back message" -you are trying to use me [server-12.tower-400.messagelab\r\n553-s.com] as a relay, but I have not...
View Article553-Message filtered
I need a solution Help me, when send email to my customer ( ccamatil.com ) i getting Mail Delivery System message. 553-Message filtered. ****************@ccamatil.com host...
View Articleemail bounce back,cluster1.us.messagelabs.com
I need a solution One of my staff is unable to send email to the particular email address. It just bounces back with the error message like this “cluster1.us.messagelabs.com...
View ArticleEmail problems timeout from different *.messagelabs.com servers
I need a solution Hi,Please whitelist our IP address in your firewalls, 82.78.31.125 , it does not seem to be listed as poor reputacy.Our clients can't send mail due the following connection problems...
View ArticleIP Blocked - Cannot send emails to messagelabs customers
I need a solution At the beginning of June 2018, we acquired a new dedicated server. We soon learned that its IP address had a bad reputation before we acquired it. About four weeks ago, I submitted...
View ArticleGot the great experience with email security cloud
I do not need a solution (just sharing information) I am very happy to use Email Security Cloud because it's very easy and giving me full-time security protection from spam and thread email. My...
View Articlecluster5.us.messagelabs.com blocked messages from AS to 6 domain.
I need a solution Hello.We have issue with Symantec Cloud cluster5_us_messagelabs_com.Symantec Cloud cluster5_us_messagelabs_com stop receive messages from as to 6 domain.We have notification.421...
View ArticleCannot send automated system mails to messagecloud users - TYPO3
I need a solution Hello there,as similar stated in several other posts I have an issue with sending emails to messagecloud users from our dedicated server. We are using the swift mailer built in in...
View ArticleI have issues with connect from my mail server to servers *.messagelabs.com
I need a solution Hi! When i try to connect to some you servers i get timeout error. When i try connect to cluster8.eu.messagelabs.com i can connect to server with ip 46.226.* but when i try to...
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