I have a new mail server that as everything needed to be not rejected due to policy 7.7 by messagelabs.com servers.
I has FcRDNS, not an open relay, SPF records published, on a static IP properly, etc.
It is not on the spamhaus policy block list or any other block list from spamhaus.
The reputation check from syamantec shows no bad reputation either.
Yet cluster6.us.messagelabs.com still blocks it by policy.
Can someone from symantec support please look to see if any blocking for my mail server can be removed?
The IP in question is: 104.130.28.30
Here is a log snippet from policy 7.7 blocking:
D6C22120477: host cluster6.us.messagelabs.com[216.82.249.212] refused to talk to me: 501 Connection rejected by policy [7.7] 21916, please visit www.messagelabs.com/support for more details about this error message.
May 17 11:03:15 postfix/smtp[18456]: D6C22120477: host cluster6.us.messagelabs.com[216.82.242.46] refused to talk to me: 501 Connection rejected by policy [7.7] 9606, please visit www.messagelabs.com/support for more details about this error message.
May 17 11:03:15 postfix/smtp[18456]: D6C22120477: host cluster6.us.messagelabs.com[216.82.251.38] refused to talk to me: 501 Connection rejected by policy [7.7] 16310, please visit www.messagelabs.com/support for more details about this error message.
May 17 11:03:15 postfix/smtp[18456]: D6C22120477: host cluster6.us.messagelabs.com[216.82.241.100] refused to talk to me: 501 Connection rejected by policy [7.7] 22003, please visit www.messagelabs.com/support for more details about this error message.
May 17 11:03:30 postfix/smtp[18456]: D6C22120477: to=<pemalkowski@ra.rockwell.com>, relay=cluster6.us.messagelabs.com[216.82.242.36]:25, delay=16, delays=0.15/0.01/15/0, dsn=4.0.0, status=deferred (host cluster6.us.messagelabs.com[216.82.242.36] refused to talk to me: 501 Connection rejected by policy [7.7] 9416, please visit www.messagelabs.com/support for more details about this error message.)
Thank you.