Dear support,
We are an e-mail marketing company from the Netherlands and since last week we find that all our e-mails our customers send are being blocked by a large e-mail service provider. We have reached out to this e-mail service provider in the Netherlands (kpn.com, telfort.nl, kpnmail.nl) and they tolds us that our e-mails where being blocked because our application domain is blocked by Symantec.
The application domain is: app.enormail.eu. It is used for registering unsubscribes, openrates and link clicks.
They have changed some rules in their spamfilters but the problems are unfortenately not solved. We still get massive amounts of bounces back from the these domains and hope someone here could give us some guidance or assistance.
Thank you in advance,
Wijnand van der Weij
Team Enormail