Symantec Blocking Entire IP Ranges But No Spam
I need a solution I own a small hosting comapny and I have noticed that our sending ip is constantly being blacklisted at http://ipremoval.sms.symantec.comApparently because of a showshoe attack. We...
View ArticleBlacklist Removal Request
I need a solution Can you please remove the following IP from your internal blacklist? 69.16.227.104I have verified the server is not sending spam and also performed maldet scans with no hits found....
View ArticleConnection timed out
I need a solution Hi, Our company is running a VDS server. Some of our customer's mail account have been hacked a few weeks ago and many spam has been sent from their account through our server. The...
View ArticleBlackisted ?
I need a solution Hi,I have just sent and email to CLOUDfeedback@feedback-87.brightmail.com complete with attached 'bounced' email attached.We are unable to sent to multiple destinations. Can yo...
View Articleipremoval from Symantec blacklist (again)
I need a solution Dear sirsIt's almost a week that I found again every day our mail server listed in your blacklist with a bad reputation. Each day I request an investigation at...
View Article421 Service Temporarily Unavailable: retry timeout exceeded
I need a solution Hi,A client using my server for emails is having issues sending emails to a client using your service. The errors are:host cluster5a.us.messagelabs.com [216.82.251.230] SMTP error...
View ArticleEmails being blocked by symantec cloud - need IP removal
I need a solution Hi,We are receiving bounce back messages from a number of our business partners who appear to be using Symantec cloud.Server refused mail at END OF DATA - 553-Message filtered. Refer...
View ArticleEmails being blocked by Symantec cloud - need help resolving
I need a solution HiWe are having emails from our domain blocked by several other companies using Symantec cloud.Have checked the link provided by Symantec support but none of our MX records are...
View Articleconnect to cluster5.us.messagelabs.com[IP]:25: Connection refused
I need a solution Bonjour,j'ai un tout nouveau serveur de courriel et je recois ce message d'erreur suivant :connect to cluster5.us.messagelabs.com[216.82.242.131]:25: Connection refusedmon IP est :...
View ArticleEmails from our domain being blocked by symanteccloud
I need a solution Hello,Since yesterday our users are reporting problems sending mails to some of our partners. All error messages bounced back inform the same:Detected error:550 5.0.350 Remote server...
View Article501 Connection rejected by policy [7.7]
I need a solution Could you please inform us about the reasons of blocking our IP address: mail.devart.com [5.79.86.80]? We got the following warning: Delivery Failure Could not deliver message to the...
View ArticleConnection rejected by policy [7.7]
I need a solution Hello,I'm one of those unlucky ones who has received this error and cannot understand the reason behind it. The mail system<Name.Surname@city.ac.uk>: host...
View ArticleCannot send email to Symantec email clients
I need a solution We have several customers that use Symantec email services. We've been unable to send email to these customers for over a month. Our IP does not have a negative reputation. Any help...
View ArticleIP removal request from Symantec blacklist (not the only one I see!)
I need a solution Hi,Recently I have moved a website from a customer to a new VPS. Since then his mail get’s blocked because the IP is on your Symantec blacklist with the warning:The IP address...
View Article553 Message Filtered as well
I need a solution Hello Having looked through the forum I can see that we are not alone in having this issue. As a company we have moved our email to Office365 and when sending emails to several of...
View Article553 Message Filtered
I need a solution HelloMy first post seems to have disappeared so I thought I would give it another go.My company has its mail servers on Office365 and when trying to mail customers, our emails are...
View ArticleUnreasonable "554 Spam Mail Refused" bounce
I need a solution We are unable to send emails to Email Security.cloud protected email address through our VPS - We are receiving "554 Spam Mail Refused" bounce.However, the VPS IP, 124.217.254.69, is...
View ArticleIP removal from symantec blacklist - snow shoe spamming
I need a solution My client hosts an uncompromised mailserver on 76.9.192.150. IP lookup on the Symantec page shows that the IP has a negative reputation: "The host has been observed sending spam in a...
View Article553 Message Filtered
I need a solution Hello,We are having emails from our domain are being blocked by several other companies using Symantec cloud.We already have sent an email to CLOUDfeedback@feedback-87.brightmail.com...
View ArticleIP Blocked
I need a solution I am getting the following message from our mail server:Could not connect to 'cluster9a.us.messagelabs.com(85.158.139.103)' (error 10060)Our IP address is 66.194.15.66 0 1489007692
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