IP addresses blocked by Message Labs
I need a solution Hello,we are receiving errors like the ones listed below:Could not deliver message to the following recipient(s):Failed Recipient: ------Reason: Remote host said: 501 Connection...
View ArticleIp blocked antispam.
I need a solution Often my ip address is blocked by symantec antispam.I have already seen and seen again I do not have any reported abuse.For several times, some on the same day, I have to enter...
View Articleip removal
I need a solution Need the following ip removed. It is not listed on any blacklists.64.191.166.62 0
View Article501 Connection rejected by policy [7.7]
I need a solution Hi, We have a problem with our mail server.We can not send on a certain domain and we receive the following message. SMTP error from remote mail server after initial connection: 501...
View Articleintermittent smtp timeouts
I need a solution Hello Symantec Tech support,our mail server for our domain "alucomp.com.au" has the IP address 101.187.40.124It is having smtp timeout issues when trying to communicate with...
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Ip blocked antispam
I need a solution Often my ip address is blocked by symantec antispam.I have already seen and seen again I do not have any reported abuse.For several times, some on the same day, I have to enter...
View ArticleIp blocked antispam
I need a solution Often my ip address is blocked by symantec antispam.I have already seen and seen again I do not have any reported abuse.For several times, some on the same day, I have to enter...
View ArticleBlacklist Removal
I need a solution Hello,We are in the process of preparing the following ranges for legitimate clients and noticed a number of IPs in the ranges are currently...
View ArticleIP with poor/negative reputation due to snow shoe spamming techniques
I need a solution Hi Sirs,I need a help to unlist my IP mail server from Symantec blocked list. I enter with IP on the lookup Symantec page, the IP are listed, sometimes as negative other as poor, I...
View ArticleLimit external untrusted user access to email only
I need a solution HelloOne of our contractors need the ability, from his web application, to send and recieve emails under our company account.(1) We do not want him to access our internal network...
View Articleblacklist removal
I need a solution Dear Symantec Team,I host an uncompromised mailserver on 62.75.185.51 for a small animal welfare organization. IP lookup on the Symantec page shows that our IP has a negative...
View ArticleConnection timed out messagelabs.com
I need a solution hi we migrated to a new server with new IP's all with good reputation and NOT blacklisted anywhere, but yet all my clients trying to send emails that are handled by messagelabs.com...
View ArticleBlacklist removal - messagelabs.com connection rejected by policy
I need a solution Hello Symantec team!Since July 4, 2016, we changed our server provider and we did the installation server from scratch and migrated our services to the newly adquired server/IP.We...
View ArticleBlocked IPs
I need a solution Hello,We have some IPs blocked in the Messagelabs and we do not found the process to remove it. Can you help us, please?The error message is: 501 Connection rejected by policy [7.7]...
View Article501 Connection rejected by policy [7.7]
I need a solution Hi, We have been trying to send emails to clients and it keeps returning this error msg: host cluster8.eu.messagelabs.com[85.158.137.3] refused to talk to me: 501 Connection...
View Articlenew Status system for Symantec
I do not need a solution (just sharing information) Thanks for providing the new status system at https://status.symantec.com/I see you now have email notification. --- very good; that should...
View ArticleBlacklist removal 109.237.160.67
I need a solution Can please see if our mail server can be delisted ?Your Ip Investigation Query say: The IP address you submitted, 109.237.160.67, does not have a negative reputation and therefore...
View ArticleRemote host said: 501 Connection rejected by policy [7.7]
I need a solution Hi,Need help, our email server is getting this message:Remote host said: 501 Connection rejected by policy [7.7] 9616, please visit www.messagelabs.com/support for more details about...
View ArticleWARNING: Someone tried to send you a potential virus or unauthorized code
I need a solution Hi,we daily send thousands of mails to our clients with pdf attachment, and some of them receipt that answer : The Symantec Email Security.cloud service detected a potential virus or...
View ArticleBlacklist Removal 138.128.161.0/26 198.49.76.0/26
I need a solution Hello,We are in the process of preparing the following ranges for legitimate clients and noticed a number of IPs in the ranges are currently...
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